privacy policy

Elite Service Plumbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Google Ads lead generation forms.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit your information.

We may collect information about you in a variety of ways. The information we may collect on the website includes: 

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and zip code, that you voluntarily give to us when you choose to submit a quote request, contact form, or lead generation form.
  
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Deliver clear, upfront plumbing quotes and schedule local service bookings.
• Respond to customer service requests, emergency repair inquiries, and support needs in the Tulsa metro area.
• Prevent fraudulent transactions, monitor against theft, and protect our business infrastructure.
• Send you automated confirmations, project updates, or requested promotional materials (such as the Elite Free Plumbing Checklist).
• Improve the efficiency and operation of our website.

We do not sell, trade, or rent your personal identification information to third parties. We may share information we have collected about you in certain situations, strictly for operational purposes:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as data analysis, email delivery, web hosting services, and customer service tracking.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience.

As part of our digital marketing, we utilize Google Ads tracking tokens and lead forms. When you access our site via an advertisement, Google may use cookies or device identifiers to serve ads based on your past visits to our website. You can opt out of Google's use of cookies by visiting Google's Ads Settings.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  

Depending on your location, you may have the right to request access to the personal data we hold about you, to request that it be corrected, or to request that your information be permanently deleted from our communication databases. To make a request, please contact us using the details provided below. 

If you have questions or comments about this Privacy Policy, please contact us at:

Elite Service Plumbing

Tulsa, OK, USA

info@eliteserviceplumbing.com

(918) 212-4646